Terms of Service


Welcome to Maison Viora. These Terms of Service govern your use of our website and the purchase of products through our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Our Store

Maison Viora offers a curated selection of home décor, jewelry, and related lifestyle products.

Throughout these Terms, the words "we," "us," "our," and "Maison Viora" refer to Maison Viora. The words "you" and "your" refer to the person using our website or purchasing our products.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Use our website for fraudulent or unlawful activities

  • Attempt to gain unauthorized access to our website or systems

  • Interfere with the security or operation of our website

  • Copy, reproduce, or distribute our website content without permission

  • Use automated systems to collect information from our website without authorization

  • Submit false, misleading, or fraudulent information

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, and change or discontinue products at any time without prior notice.

4. Product Availability

All products are subject to availability.

We may limit the quantity of products available for purchase and reserve the right to refuse or cancel an order if a product becomes unavailable or if there is an error in pricing or product information.

If we cancel an order after payment has been received, we will provide an appropriate refund for the cancelled portion of the order.

5. Prices and Payments

All prices displayed on our website are subject to change without notice.

The applicable price is the price displayed at the time you place your order, unless an obvious pricing or technical error has occurred.

You agree to provide accurate and complete payment and billing information when placing an order.

Payments may be processed through third-party payment providers. By submitting payment information, you authorize the applicable payment provider to process your transaction.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order confirmation does not necessarily mean that the order has been accepted or that the products are available.

We reserve the right to refuse, limit, or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Shipping restrictions

  • Other circumstances that prevent us from fulfilling the order

If we cancel an order that has already been paid for, the applicable payment will be refunded.

7. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Delivery dates and timeframes are estimates and are not guaranteed unless expressly stated otherwise.

Maison Viora is not responsible for delays caused by shipping carriers, customs, weather, holidays, incorrect addresses, or circumstances beyond our reasonable control.

Please review our Shipping Policy for additional information.

8. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Please review that policy before making a purchase.

If you have questions regarding a return or refund, contact us at:

kimsegemark@gmail.com

9. Intellectual Property

All content on the Maison Viora website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Photographs

  • Graphics

  • Text

  • Website design

  • Product descriptions

  • Other original content

is owned by or licensed to Maison Viora and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without our prior written permission.

10. User-Submitted Content

If you submit reviews, photographs, comments, feedback, or other content to Maison Viora, you represent that you have the right to submit that content.

By submitting content, you grant Maison Viora permission to use, reproduce, display, and publish the content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading, inappropriate, or otherwise violates these Terms.

11. Third-Party Services and Links

Our website may use third-party services and may contain links to third-party websites.

These services may include payment processing, shipping, analytics, advertising, social media, or other technologies.

We are not responsible for the content, availability, security, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and privacy policies.

12. Disclaimer

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be available or uninterrupted

  • The website will be free from errors

  • All website information will always be complete or current

  • The website will be free from harmful or malicious components

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Maison Viora and its service providers will not be responsible for indirect, incidental, special, consequential, or similar losses arising from your use of our website or purchase of products.

Our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Maison Viora and its service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or misuse of our website.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy for more information.

16. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the Last Updated date at the top of this page. Your continued use of the website after changes are posted means that you accept the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms are governed by the laws applicable in [insert your applicable country/state/jurisdiction], without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law.

18. Contact Us

If you have questions about these Terms of Service, please contact us:

Maison Viora
Email: kimsegemark@gmail.com

Maison Viora
Beautiful Pieces. Timeless Character.